Welcome to the APS Garage Door FAQ page! We're here to answer your common questions about garage door repairs, installations, and service calls in Baldwin, Mobile, and Escambia counties.
Frequently Asked Questions
General Questions
Q: What areas do you serve? We proudly serve the greater Baldwin, Mobile, and Escambia counties in Alabama, including Foley.
Q: What services does APS Garage Door offer? We offer a full range of garage door services, including: * Garage door repairs * Garage door installations (new construction and replacements) * Garage door service calls and maintenance
Q: Why should I choose APS Garage Door? We are a locally owned and family-run business with over 30 years of experience. We offer competitive prices, partner with top-rated brands, and provide senior citizen and military discounts. Our experienced and reliable technicians are committed to ensuring your garage door system is safe and working properly.
Q: How can I schedule a service? You can call us directly at (251) 597-2084 to schedule your garage door project or service call.
Garage Door Repairs
Q: What are common signs my garage door needs repair? Look out for these signs: * Unusual noises (grinding, squeaking, loud bangs) * Jerky movements when opening or closing * The door not fully opening or closing * Sagging or misaligned garage door tracks * Broken or frayed garage door cables * The garage door opener not working * Uneven or oddly moving door * Slow operation
Q: My garage door spring broke. Can I fix it myself? Garage door springs are under extreme tension and can be very dangerous to repair without proper training and tools. We strongly recommend against attempting to repair broken springs yourself. Contact us immediately for professional assistance.
Q: My garage door opener isn't working. What should I do? First, check if there's a power supply issue. You can also try replacing the remote control batteries or checking if the safety sensors are misaligned or blocked. If the problem persists, it's best to call a professional to diagnose and fix the issue.
Q: Do I need to replace my entire garage door if only one section is damaged? Not necessarily. Depending on the extent and location of the damage, we may be able to replace individual panels. We'll assess the damage and provide the best solution.
Q: How long do garage door repairs typically take? The duration of a repair depends on the complexity of the issue. We aim to complete most repairs efficiently and effectively. Our technician will provide an estimated timeline during the initial assessment.
Garage Door Installations
Q: What types of garage doors do you install? We install a variety of garage door types, materials (steel, vinyl, wood, etc.), and styles to fit your home's aesthetics and your budget. We can help you choose the best option for your needs.
Q: How long does a new garage door installation take? A typical residential garage door installation usually takes around 4 to 6 hours, depending on the door's size, complexity, and whether we're removing an old door. More intricate or custom setups may require additional time.
Q: Do I need to be present during the garage door installation? While it's not always strictly necessary, we recommend being available at the beginning and end of the installation to discuss any details and ensure your satisfaction.
Q: Should I replace my garage door opener when I get a new garage door? It's often a good idea to consider replacing your opener, especially if it's old or not compatible with newer garage door features. We can discuss opener options and their benefits during your installation consultation.
Q: Will you remove and dispose of my old garage door? Yes, as part of our installation service, we will remove and properly dispose of your old garage door.
Garage Door Service Calls & Maintenance
Q: What is included in a garage door service call? Our service calls typically include: * A full safety inspection of all parts and hardware. * Lubricating rollers, hinges, springs, and tracks. * Testing openers and adjusting for force. * Balancing spring tension. * Completing other minor repairs as needed.
Q: How often should I have my garage door serviced? We recommend having a professional garage door technician perform regular maintenance at least once a year to ensure safe and reliable operation and extend the lifespan of your door.
Q: What can I do between service calls to maintain my garage door? You can: * Visually inspect your garage door and its components regularly. * Listen for any unusual noises during operation. * Keep the tracks clean from debris. * Lubricate moving parts (like rollers, hinges, and springs) with a lithium-based or silicone spray, avoiding lubrication of nylon rollers. * Test the safety sensors periodically.
Q: My garage door is making a lot of noise. Is that normal? While some noise is normal, excessive grinding, squeaking, or banging indicates a potential issue. It's best to schedule a service call to have it inspected.
Q: Can you help with emergency garage door issues? Please call us if you have an urgent or emergency garage door problem, and we will do our best to assist you promptly.